Introduction
This End User License Agreement (“Agreement”) is a legal agreement between you (either an individual or the organization you represent, “you”) and PlaneCater, Inc., a Delaware corporation (“PlaneCater”, “we”, “us” or “our”). It governs your use of the PlaneCater software, including our web applications at planecater.com and its subdomains, our mobile applications, our application programming interfaces, and any integrations we provide with third-party services such as Intuit QuickBooks Online (collectively, the “Software”).
This Agreement works alongside our Terms of Use, presented when you sign up for PlaneCater, which govern orders, payments, and the catering marketplace, and our Privacy Policy
By creating an account, installing, connecting, or using the Software, you agree to this Agreement. If you are accepting on behalf of an organization, you represent that you have authority to bind it. If you do not agree, do not use the Software.
1. License Grant
Subject to your compliance with this Agreement, PlaneCater grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Software during the term of this Agreement, solely for your internal business purposes in connection with ordering, fulfilling, or managing aviation catering through PlaneCater. The Software is licensed, not sold.
2. Restrictions
You will not, and will not permit anyone else to:
copy, modify, translate, or create derivative works of the Software;
reverse engineer, decompile, or disassemble the Software, or attempt to derive its source code, except to the extent applicable law expressly permits this despite this restriction;
rent, lease, lend, sell, sublicense, or otherwise make the Software available to any third party, or use it to operate a service bureau;
access the Software to build a competing product, or scrape, crawl, or harvest data from it by automated means other than the interfaces we provide;
circumvent or interfere with any security, authentication, rate-limiting, or access-control feature, or access data belonging to another customer;
upload malicious code or use the Software to violate any law or the rights of others; or
remove or alter any proprietary notices in the Software.
3. Accounts and Authorized Users
You are responsible for keeping your login credentials confidential and for all activity under your account. Organization administrators are responsible for granting and removing access for their users and for the actions those users take in the Software. Notify us promptly at support@planecater.com if you suspect unauthorized access.
4. Third-Party Services and Integrations
The Software can connect to services operated by third parties, including payment processors, accounting software, email providers, and courier services (“Third-Party Services”). Your use of a Third-Party Service is governed by your agreement with its provider, not by this Agreement. When you connect a Third-Party Service, you authorize PlaneCater to access and exchange data with it on your behalf, within the permissions you grant, to provide the features you enable. PlaneCater is not responsible for the availability, accuracy, or conduct of any Third-Party Service, and a provider may change or discontinue its service in ways that affect the integration.
5. QuickBooks Integration
If you are a catering vendor, you may connect your Intuit QuickBooks Online company to PlaneCater. By connecting it, you agree that:
Authorization: You authorize PlaneCater, through Intuit’s OAuth 2.0 authorization, to read and write accounting data in the QuickBooks company you select, within the accounting permissions you approve on Intuit’s consent screen. You represent that you are authorized to grant this access for that company.
What we do with it: We use the connection only to record your PlaneCater activity in your books, such as customers, invoices, sales receipts, payments, refunds, payouts, and processing fees, and to read the accounts, items, tax codes, and other settings needed to map those records correctly. We do not use your QuickBooks data for advertising, and we do not sell it.
Your settings and review: You choose how PlaneCater activity maps to your chart of accounts. You remain responsible for reviewing the entries we create, for your books, and for your tax filings. The integration is a bookkeeping convenience, not accounting, tax, or legal advice.
Security: Access tokens issued by Intuit are encrypted at rest and are used only by PlaneCater’s systems to perform the sync.
Disconnecting: You may disconnect QuickBooks at any time from your PlaneCater accounting settings, or from your Intuit account. When you disconnect, we revoke our access tokens and stop syncing. Entries already created in QuickBooks remain in your books. We keep records of what we synced as part of your PlaneCater transaction history, as described in our Privacy Policy.
Intuit: QuickBooks and Intuit are trademarks of Intuit Inc. PlaneCater is not affiliated with or endorsed by Intuit. Your use of QuickBooks is governed by Intuit’s own terms.
6. Your Data
As between you and PlaneCater, you own the data you submit to the Software and the data we retrieve from Third-Party Services on your behalf (“Your Data”). You grant PlaneCater a non-exclusive, worldwide license to host, process, transmit, and display Your Data as needed to provide, secure, and support the Software and as described in our Privacy Policy. We may create aggregated, de-identified data from use of the Software to operate and improve it, provided it does not identify you, your users, or any aircraft tail number. You are responsible for having the rights to provide Your Data to us.
7. Ownership and Feedback
PlaneCater and its licensors own all rights, title, and interest in the Software, including all intellectual property rights. Except for the license in Section 1, no rights are granted to you. If you send us suggestions or feedback, we may use them without restriction or obligation to you.
8. Updates and Availability
We may update, change, or discontinue features of the Software at any time. Some updates to the mobile apps may be required to keep using them. We work to keep the Software available but do not guarantee uninterrupted or error-free operation, and scheduled maintenance or third-party outages may affect it.
9. Term and Termination
This Agreement starts when you first use the Software and continues until terminated. You may terminate it at any time by closing your account and disconnecting any integrations. We may suspend or terminate your access if you breach this Agreement or the Terms of Use, if required by law, or to protect the Software or other users. On termination, your license ends and you must stop using the Software. Sections 2, 6 (as to our de-identified data and retention), 7, and 10 through 16 survive termination.
10. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SOFTWARE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. PLANECATER DOES NOT WARRANT THAT THE SOFTWARE OR ANY DATA SYNCED TO A THIRD-PARTY SERVICE WILL BE ACCURATE, COMPLETE, OR ERROR-FREE.
11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, PLANECATER WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, ARISING OUT OF OR RELATED TO THE SOFTWARE, EVEN IF ADVISED OF THEIR POSSIBILITY. PLANECATER’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SOFTWARE IS LIMITED TO THE GREATER OF (A) THE FEES YOU PAID PLANECATER IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE AND (B) ONE HUNDRED U.S. DOLLARS (US $100). Liability for catering orders is governed by the Terms of Use.
12. Indemnification
You will defend, indemnify, and hold harmless PlaneCater and its officers, employees, and agents from any third-party claims, damages, and costs (including reasonable attorneys’ fees) arising from your misuse of the Software, Your Data, or your breach of this Agreement.
13. Mobile App Stores
If you download a PlaneCater mobile app from the Apple App Store or Google Play, this Agreement is between you and PlaneCater only, not Apple or Google, and PlaneCater alone is responsible for the app. Apple and Google have no obligation to provide maintenance or support for it. Apple and its subsidiaries are third-party beneficiaries of this Agreement for apps obtained from the App Store and may enforce it against you. You must also comply with the usage rules of the store you downloaded the app from.
14. Export and Government Use
You will comply with all applicable export control and sanctions laws in using the Software. The Software is commercial computer software; if you are a U.S. government user, it is licensed with only the rights granted to all other users under this Agreement.
15. Governing Law
This Agreement is governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. The state and federal courts located in Delaware have exclusive jurisdiction over any dispute arising out of this Agreement, and you consent to their jurisdiction.
16. General
We may update this Agreement from time to time. If we make material changes, we will notify you by email, in the Software, or on this page before they take effect, and your continued use after that date means you accept them. You may not assign this Agreement without our written consent; we may assign it in connection with a merger, acquisition, or sale of assets. If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. This Agreement, together with the Terms of Use and Privacy Policy, is the entire agreement between you and PlaneCater about the Software.
Contact Us
Questions about this Agreement can be sent to support@planecater.com or by mail to PlaneCater, Inc., 82 Mill St, Bloomfield, NJ, USA.